About Us

About Company

California Call Center One, LLC is a nationwide call center provider. Established in 2014, we can deliver custom solutions for just about every industry. CCC1 employs are the industry's finest live agents to ensured the success of each and every customer we service.
Our software platform is a robust call-handling application that guides our live agents logically through the call for a professional, comprehensive customer support solution

Highlights:

  • 24/7 Availability
  • After-Hours Support
  • Over-Flow Support
  • Tech Support / Help Desk
  • Logistics Support
  • Customer Service
  • Direct Response
  • Registrations & Reservations
  • Bilingual Services Available
  • Customer Relationship (CRM)
  • Shared or Dedicated Agents
  • Multiple Call Center Locations
  • 100% U.S. Based Agents

Why Us?

Multilingual Capabilities: Introducing On-Demand Chinese and Spanish Agents!

The global business landscape is changing. Companies looking to grow their customer base are no longer restricted to customers in their local areas. Expansion not only intensifies the need to provide services, and support to customers in your area, but also around the world.
With our main office located in El Monte, California, we know how important it is to offer multilingual capabilities. Now with Spanish and Chinese agents available to answer calls, customers will not only receive the highest level of customer support, but will feel comfortable using their native language. If you want to expand your customer base, you have to offer options. The multinational game isn’t just for Fortune 500 companies anymore; the rules are changing.

Tailored for your Needs

The demands put on businesses today require that companies provide unique and effective solutions that improve customer relationships and drive operating efficiencies. CCC1 understands that your company needs solutions that enable you to deliver the highest level of service and professionalism to your customers. But at the same time, these solutions must be flexible enough to handle fluctuating call volumes and a wide-range of call types with ease and speed. We speak for many of the nation's leading businesses, across multiple industries, to millions of people located throughout the country and around the world.

We are extremely skilled at seamlessly blending the right resources and services together in the right combinations to improve customer care, reduce call center costs and achieve greater efficiencies for your company.

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